FlyerTalk Forums - View Single Post - Best Practices for Filing EU 261 Claims Against United? {Archive}

Feb 15, 2022 | 9:41 am

#1701

goodeats21

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Quote:

Originally Posted by goodeats21

Just to confirm, is there an actual "form" that needs to be filled out?

I sent an email to 1K voice asking for the compensation, but never heard anything back after a couple weeks.
A follow up email a couple days ago also hasn't been replied to as of yet.

I read above that it can take some time, but surprised they haven't at least replied to give a status or update (I did get the auto email response that my email was received).

Quote:

Originally Posted by goodeats21

Thanks. I will submit via that channel as well and see if that gets a response.
Would think 1K voice would have sufficed, but will try it and see.

So, finally heard from United after almost a month. Lower offer then what I was seeing from earlier posts. 5 hour plus delay LHR->ORD

Offer of $800 USD cert OR 30,000 miles
or
the required 600 EUR in a check to be received in 6-8 weeks.

Still thinking about how to proceed. $800 ETC is not overwhelmingly compelling versus $681 cash. And the 30,000 miles is a big