Originally Posted by
WhereAmIHeading
Anyone getting the FTD miles from AA Shopping Portal in a timely manner? When I checked out 2 weeks ago, it said clearly the AA miles (25x) for each purchase. Even though the flowers were delivered, there is no trace of points/miles on my AA account or on AA Shopping Portal. Everything else on AA Shopping gets credited within a few days or when ordered is received so this seems odd.
I have used FTD once before, but through Delta's portal (before there were LP to chase!). It didn't track like a normal purchase. If FTD/AA is like FTD/Delta think FTD has a direct agreement with AA, rather than with the company that manages AA's shopping portal. It's just advertised on the portal. With FTD/Delta, miles posted on Dec 8 & 9 for two purchases made on November 19. Dec 8/9 was around the delivery date, so not sure if they were posted even later than that and back-dated, or if they wait to post on the delivery date. I do remember it seeming like an obscenely long amount of time between purchase and posting. However, reading about other folks' portal experiences, maybe guaranteed 3 weeks later is better than doing the portal CS runaround
I recently placed an FTD/AA order on Feb 7 for delivery on Feb 11. No miles yet.