A good friend of mine stayed here during the week and reports his stay as horrid.

No pre upgrade , no upgrage on arrival ( he asked but was told hotel full but it was clearly not ) …no water in room and room was dirty.
Hairs in bath and crisp packet under bed, he also told me the room was cold and draughty…..they moved him to a suite ( obviously they wasn’t full! ) but the room wasn’t much better with mould around bathtub and smelled of stale cigarette smoke.
Breakfast was a nice selection but only tepid.
He’s a gold member and told them of his dissatisfaction at checkout, they thanked him for his feedback and wished him a good day.
I would avoid this hotel!