Originally Posted by synergistic

Check out the announcement thread - there's a great post there that assured me that although Southwest isn't wholly the same airline they used to be, there are still people behind the scenes that embody the culture that made them so special. Gave me a little more hope that however (whenever) things shake out, they'll still be my primary domestic airline.

(I'm mostly joking with this jab...) Really, what's more on-brand with Southwest than outdated IT, anyway?