Hi all,

We just ran into an issue booking an award with LM. Purchased miles which immediately posted in the account but at the last stage of booking the reward following message keeps popping up:"we're sorry! we could not process your request, try again. if the problem persists contact our call center"

This has been going on since yesterday afternoon, already tried Chrome, Safari, Edge, and the LM app on iPhone but the problem stays the same. Any ideas?