Originally Posted by
jsnydcsa
(b) I get the impression that the crew on EWR-CPT are senior staff and are kind of just cruising along, going through the motions. I always found the SAA ground and in flight staff to be (generally) more friendly and more helpful/attentive.
I can confirm that at least JNB has very senior staff, my flight from JNB was staffed with replacement crew and they confirmed this. Temp screw service was excellent while the flight to JNB (reg staff) was standard.