Originally Posted by
Insano41m
Hi,
Im not sure of the card problem but perhaps it’s not in the same currency? I don’t know
Couldn't be a currency issue since I just bought a CUZ-LIM flight with one of the same cards I am trying for the VVI-LIM-CUZ sector. It's only that flight where I keep getting a payment failed error.
Originally Posted by
Insano41m
However, keep in mind that there are two Premium Economy fares, Plus (P) and Top (W) with plus not being refundable.
Yes, correct. Besides OTAs not being easy to deal with during problems, I can't see what fare class they are selling. On the LATAM website it is the Top (W) fare that I am trying to buy.
I tried calling them over the phone, but the one agent I got just kept asking me to hold while she did something (but never asked for flight details). Tried again, but never got an answer after over an hour of waiting. I'm going to try the social media channels next. Maybe they can help.