This makes sense. I can give them the documents and hope for the best. I'm curious about people changing cards at the end and their claims being honored. How do I search for these data points on this forum? My claim is pretty big ~20k since police were involved, not sure if that helps.

Appreciate your help and it'd be great if I can find the data points for claims being honored for switching cards at the end. I'm in the process of collecting documents for my claim. I'll update this thread how it goes in the coming weeks.