FlyerTalk Forums - View Single Post - Urgent help please. Cannot complete Check-In
Old Feb 9, 2022 | 6:17 am
  #1  
Martin Rickman
All eyes on you!
5 Years on Site
 
Join Date: Sep 2016
Programs: Miles & More; LeClub Accor
Posts: 29
Angry Urgent help please. Cannot complete Check-In

Has anyone else encountered problems checking in with LH recently? After the third page in (confirming passengers and accepting COVID warnings, etc) the session is being redirected to https://shop.lufthansa.com/ssci/ where the process stalls and I see the image below. I've tried using the LH app and the web check-in using three different browsers. When I called LH online tech support, they only told me that the booking is OK and all flights are Confirmed but there is an "internal error" during the app/web check-in and so should check-in at the airport. However, now I'm worried I'll have problems at the airport, too. Any ideas?
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