FlyerTalk Forums - View Single Post - Don't steal the linens! Supply chain issues...
Old Feb 9, 2022, 5:15 am
  #3  
aww3583
 
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,323
Originally Posted by The Road Goes On Forever
FWIW, there is no waiting for a shipment to come in from Hilton since they do not supply things directly for properties. Almost everything comes from places like Sysco, AS Hospitality, American Hotel and Guest Supply.

At the Hampton I'm at there are currently no shortages that I'm aware for F&B items from Sysco. At times last year there were brief shortages for things like waffle batter but that comes from Heartland Waffles. Shipments for the Treat Shop from Coke in particular due to a lack of route drivers and for some of the snacks we carry are at times backlogged by several weeks to over a month. Linen has been a challenge now for well over a year. It went from '19 into early '20 having no occupancy so the owner nixed all purchases to now having plenty of occupancy but shortages for all things terry so when things are available you hoard and buy well over what you need knowing it may who knows how long until you see that item again.

Some of what they're telling you could just be skimping and going cheap but overall it sounds very real to what the times in the industry are like right now for supplies.
Always appreciate your input. I’m well aware of the challenges facing supply chain right now.

I’ve had 150+ nights in the last 18 months and this is the first issue I’ve ran into. Since it’s localized to one franchise, it leads me to believe it’s more likely poor planning and sourcing on their part than anything else.
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