FlyerTalk Forums - View Single Post - Long call wait / delay / hold times for AA phone lines (master thread)
Old Feb 5, 2022 | 6:38 am
  #297  
Surface Interval
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Location: CLE
Programs: AA Exec Plat, Hilton Diamond, Hertz PC
Posts: 5,540
Originally Posted by WalruSara
I called PP line at 4:30pm yesterday. No call back with 4+ hours. Called again at 9:00pm. Still on list with 4+ hours. No call back. Called at 6:30am this morning. No longer on list and no option for call back. We shall see.
Similar situation here. Called yesterday at 2:30 - 4+hrs will get a call back. Did not get a call. At midnight called and no longer had a call back option. Hung around for 45 minutes. Nothing. Woke up at 4:30 and called. Still on the line over 4hrs. Nobody home at AA.
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