FlyerTalk Forums - View Single Post - Long call wait / delay / hold times for AA phone lines (master thread)
Thread: Long call wait / delay / hold times for AA phone lines (master thread)
View Single Post
Old Feb 4, 2022 | 9:34 pm
  #294  
greekfreak
10 Countries Visited20 Countries Visited500k100 Nights
 
Join Date: May 2021
Location: ORF/RIC
Programs: AA EXP., UA Silver, Marriott Ti/LT Gold, Sixt P. National EXE
Posts: 56
Originally Posted by kq747
my phone experiences with AA have been quite positive in the last couple years (even as a lowly gold for a while). Usually get a call back within an hour where as with DL (no status) I got call backs hours later including once at 1:30am! Also, AA seemed to offer call back proactively whereas with DL it seemed to take a lot phone tree navigation before being given the option
Yeah, I just noticed that tonight...I tried to call Delta regarding a status match program and they said the wait time will be 3 hours! I called United asking the same and someone answered immediately.
greekfreak is offline  
Reply