Originally Posted by
sexykitten7
Like everyone, I’m having trouble getting my non-airline partner miles to post. I'm gone thru the regular channels (simplymiles/shopping) and want to talk to the loyalty people without emailing upper management.
You didn't say how long you've waited, but if you don't already know the terms say 3 weeks to post. You can't even ask the portal to investigate a tracking error for 15 days, and expect to wait a week for an answer.