Originally Posted by
fishy21
In your experience, do you typically have to ask in order to get upgrades?
I prefer not to ask, but to be surprised. So far, I've been disappointed in the last 5 stays.
Thanks.
My general experience is that the hotel will do upgrades of the same type relatively automatically, but they don't change bed types. Did you book the 2Q with dumpster view? Sure, they upgrade you to a nicer floor 2Q. But they generally won't change the bed types because it's safer to assume people picked a certain bed type.
Also, even if you book the 1K, they'll upgrade to a higher/nicer room, but typically won't upgrade to a suite unless asked.
I've found that doing online check-in and then directly calling the hotel to explain what you want is frequently helpful. And then at check-in if there's rooms of the type that I want available and they haven't upgraded me to it I ask.