Originally Posted by
beachmouse
It’s two redemptions per day but they get aggressive about phone verification if you do multiple redemptions in a short time frame.I’m a very regular redeemer and I think I need to do the phone code about 80% of the time.
Since the account is not locked, I will just wait till next month to do a second redemption. I primarily use eReward to generate activities to keep FFPs active. Most surveys I actually qualified were in 4 to 7 range, never see high value ones. I also do not want to do those require various follow up types. Hence my balance "grows" very slowly. The only FFP that I have no readily available means to keep it alive is AS which the 2 years clock is not until Nov 2022. BA is another one that can use eReward redemption to become eligible for the flat tax/fee for flights from UK to EU. That is what I do it once a year.
Originally Posted by
neuromancer
Well, my account is not in the US and I see the "no surveys available" a lot. It is completely possible there aren't any surveys. They have reduced the surveys quite a bit after the holidays, it seems.
If you can redeem, the account is not blocked. You can change the telephone number by writing to e-rewards, that is the only way. Did it once and worked.
Thanks. I wrote them about the need to change my phone number. Haven't heard back from them yet on both messages. Account remains in Survey not Available state.
If you read back posts in Mid Oct, 2 or 3 persons reported the Survey not Available issues. One poster reported receiving a response from eReward after submitting a ticket, rather speedily in 5 days based on the poster's posts timeline. That eReward end has some technical issues which affect some members. They did some modification to the poster's account and then the surveys show up in drove.
Hence I submitted a help ticket request and hope the issue would get looked at in coming days.