Originally Posted by
dbode
Oh my, MumbaiDan... that sounds not what you should expect from the property. Sorry to hear it.
I am actually arriving next week for 10 days at the St. Regis. We went already 2019, so I have high expectations after that trip, it was magical. Maybe I should just have kept those memories

Yes, that experience doesn't sound indicative of what one should expect at this resort. I hope you have a much better time.