FlyerTalk Forums - View Single Post - Delayed responses to Customer Care complaints/feedback (Dec_21/Jan_22)
Old Feb 4, 2022 | 4:11 am
  #10  
SOCguy
All eyes on you!
15 Years on Site
 
Join Date: May 2010
Location: Seattle, WA
Programs: AS Titanium / Marriott Plat / IHG Plat / HH Gold
Posts: 403
Originally Posted by PDXPremier
Did you attach a receipt? I tried attaching a receipt for a reimbursement request but didn't see any attachment button option the customer care form.
Same. I replied to the form email I got that said "we've received your message, etc." with the receipt. There's something in that form email that says to reply to it with any addition communication so that it's all tied to the same file number.
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