Originally Posted by capri_rob

Just booked a weekend hop from BIrmingham to Belfast in March.
Not hugely expensive, used Avios to knock a few quid off no problems.
Single class ( economy only ) cabin.
Booked ( again ) with my OH as the lead passenger using the Silver status she gained in December.
Went all the way through, selected the seats at no cost, Paid, and then as soon as the booking went through and got confimed we got a message back stating “we were unable to reserve your seats, please try again via manage my booking” - which then asks you to pay to select the seats !

I’ve just paid it. I dont have the energy for dealing with the call centre again.

Very frustrating though that you make choices about who you fly with to get you loyalty perks - which then dont work.