Originally Posted by
BRGenius
From what I have been told, the issue appears to be your phone number cannot be entered with any spaces. If your account has your phone number listed with spaces, you should edit your account profile so your phone number would be like this: 3604415875 not 360 441 5874 or 360-441-5874. Then you should be able to fill out the claim form without a problem. Not 100% sure on this, just what I've been told.
I double checked and my phone number is a consecutive string of numbers without any spaces. That is how it is in my profile and that is also how it is displayed on the claim form.
The issue seems to be resolved in the meantime. I was able to submit a new claim successfully without any issues.