Originally Posted by
timcjp
I'm also having the same issue. Amex says they have done their bit. I raised with BA and am waiting for a response.
Can you update here or PM me if you have any luck. Ive spoken to Exec Club 3 times this week on chat and they have a record of the times Im contacting about the same issue. Ive given them the date it was earned plus the certificate number for it and I can't can't understand what is taking them so long.
Ive told them the urgency as I want to redeem it soon.