FlyerTalk Forums - View Single Post - Fraud at the BA Call Centre, or just appalling customer service?
Old Feb 1, 2022 | 3:03 pm
  #23  
dougzz
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Join Date: Nov 2015
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Originally Posted by golfmad
On the contrary. Those questions are standard operating procedure for verification of identity.
Standard with BA, but way too much information to be passing to randoms as I see it.
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