FlyerTalk Forums - View Single Post - Fraud at the BA Call Centre, or just appalling customer service?
Old Feb 1, 2022 | 2:28 pm
  #18  
golfmad
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Originally Posted by dblumenhoff
This smacks of fraud. If they are calling you there's no way they need all that info to verify..
On the contrary. Those questions are standard operating procedure for verification of identity.
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