Originally Posted by
ElevatorEnthusiast
This seems like pretty obvious trolling, but I'll bite - most properties I stay at charge destination fees in popular areas, most luxury properties offer coffee in the lobby (way easier than in-room, IMO), and many properties (especially Thompsons) have multi-use toiletries. If you're concerned about foul play, hotel rooms are probably not the place for you as there are many ways that a hotel room could be "compromised."
Overall, you seem like you really want to stay with Hilton and are finding ridiculous points of criticism - no one is forcing you to stay with Hyatt or the Thompson Chicago. If it makes you that unhappy, then don't stay. You don't see me going to the Hilton forum and criticizing their lack of a breakfast benefit or lack of guaranteed late check-out for top elites.
I'm kind of with ORDnHKG on the coffee maker thing... Gild Hall in NYC does the same thing. I really don't want to have to go all the way to the lobby for my coffee in the morning - and I also really don't want to only be able to have coffee in the morning.
Removing coffee makers from rooms (or not having them in rooms to begin with) is pretty poor for a full service brand, particularly one like Thompson that's trying to position itself more on the "luxury" side of the scale. They should have in room Nespresso machines at the very least (or offer to make one available during check in).
The toiletries thing I'm less concerned about... there's a huge amount of plastic waste generated from single use bottles and this is one of the cost cutting measures I can really get behind.