Originally Posted by Viajero
[OT] I don't understand the logic behind LAN's secrecy, but I suspect it has to do with some of their 'hidden' benefits: the less they publish about their programme the easier it is for them to play dumb about some things. For example, Comodoros get unlimited automatic free upgrades, subject only to availability; these upgrades clear at the gate, and they just 'happen'.
So it's more the norm than the exception? Interesting.