Thanks! This is the link where I signed up. I will refer to this as the vclub site from here on. https://vclub.volaris.com/y4/subscriptions/vclub

There's obviously something wrong and it's almost as if I was scammed by some fake website skimming people's info and creating fake accounts, pretending to be the official volaris site, but I know that isn't true because I actually created my volaris account by registering on that vclub site. I did not have a volaris passenger account prior to this. And after registering for vclub friends + family, I was able to sign into the volaris booking page with my account. Oddly, as I've explained, it has no record of me being a vclub member. When I log in on the vclub site it shows my membership (friends+family) and I also have the email that welcomed me to the vclub.

So I guess this is just a glitch due to faulty IT. Not unlike many of the reports of Frontier elites having issues with Discount Den.

My use case? I have a few upcoming flights to and within Mexico with my family of four. By my rough guess, the vclub would save us about $92 total, for the flights I'm about to book. Possibly a little bit more if we end up adding another flight. The cost to join vclub when booking? More than that. However, the link to the vclub site I provided above offers vclub at a slightly lower price, AND it offers a monthly subscription option which you can cancel at any time. The monthly cost is $9. That's what I signed up for. I figured if I can pay $9/month, save $92, then cancel either after I buy the tickets or, to be safe, after 3 months when our travel is completed, I'll come out nicely ahead. It was a stupid impromptu decision. I just felt like giving it a shot more for the adventure. Instead I'm getting punished lol. I'm gonna go ahead and buy the tickets without the vclub and just ask for a refund...knowing my $9 may be down the tubes anyway.