FlyerTalk Forums - View Single Post - Experiences of AY flights during COVID-19
Old Jan 29, 2022, 11:01 am
  #2135  
florens
 
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,535
So… AY uses swissport in GVA and there was only 1 desk open. No priority, confirmed by desk clerk that „AY does not offer this in GVA“. Granted, most pax seemed to have some sort of status! After 30min queuing to checkin…

so… „we‘re flying to tallinn.“
agent: „do you live there? „
„why do you want to know?
„you need a test for finland“
„tallinn is in estonia“
„yes but transit in helsinki“
„no test is needed to transit“
10min wait while agent reads rules…
ok
(agent didn‘t ask for Estonian PLF…)
then
„sir, your luggage is overweight“ (26kg)
„we fly business, we get 32kgs“
„your booking says economy“
„no, it does not. showing booking in app“
„oh, ok, I will have to overwrite your allowance“
„yeh, whatever you need to do“
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