FlyerTalk Forums - View Single Post - Chase removes email option for verification codes.
Old Jan 28, 2022 | 8:35 am
  #2  
serpens
 
Join Date: Sep 2015
Location: flyover country
Posts: 2,844
I share your frustration. And you touched a nerve.
Originally Posted by lamphs
Does anyone have a clever workaround that I am not thinking of?
I hope so.
[...] Chase recently took away the e-mail option; 'for security reasons'. [...]
With no warning to me or to the front-line agents who told me I must have changed something.
[...] In addition, I want to be able to check transactions throughout a trip.[...]
Absolutely. It's like Chase markets travel cards with no idea that people who have them might travel. Either that, or Chase doesn't think checking transactions is something its card-holding travelers should do.

I'm a technological moron, but from what I read, email and SMS each have vulnerabilities and either is way better than nothing. Also, my understanding is that Chase could query the MAC address of a device that's trying to access an account. (Yes, I know a MAC address can be spoofed.) It seems to me that Chase could assume that someone using the last MAC address that has been used to access the account and the email address on file is likely to be the customer.
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