FlyerTalk Forums - View Single Post - Turkish Air not recognizing MP number with letters

Jan 26, 2022 | 6:09 am

#2

halls120

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Join Date: Jun 2005

Posts: 72,445

Quote:

Originally Posted by Dorabella

When UA merged with Continental, my Mileage Plus number was changed to one comprising 3 letters and 5 numbers.

I am having problems because Turkish Airlines insist my membership number must be numbers only for getting credit for flights. United say Star Alliance partners should accept the new number and that my MP number cannot be changed to numbers only.

they say all I can do if TA refuse is to submit proof of flights. I've tried this before but never got the miles credited. Any suggestions?

I've flown TK extensively the last 3 years, and maybe 50% of the time I'm able to enter my MP # on line. If their web site won't let you do it before OLCI, try again at OLCI. You may have to ask someone to enter it at the airport at check in. On the plus side, my TK flights show up in my MP account 48-96 hours after arrival.

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