Originally Posted by
ft101
Have you logged in (or set up an account) by clicking on this symbol?

Yes, I am logged in to my Heathrow Rewards account and I have registered my Skywards number as a Heathrow Rewards partner.
When I click the "Convert Now" button on the Emirates website it simply takes me straight to the Heathrow Rewards website where I reach a dead end. There is no request at the Emirates end asking how many points would I like to convert.