Originally Posted by
flyerCO
Unless the new ticket was refundable, when canceled your unused eticket becomes your "ecredit." Only if the eticket was refunded would the old "ecredit" appear again.
Ecredits aren't a thing in their own right. They're simply an overall heading for unused etickets and DL CS vouchers.
Sorry I might not have been clear; I rebooked a less expensive ticket using the residual value, but the difference isn't showing as remaining on the unused ticket; it's instead "closed" now.