Sitti

Hello again,

I'm getting conflict information, I'm hoping if I could get clarification here.

I have Emirates & LATAM flights as following in one Emirates ticket for both ways. I booked directly from Emirates website.

Bangkok, Thailand > Dubai, UAE (Emirates flight)
Dubai, UAE > São Paulo, Brazil (Emirates flight)
São Paulo, Brazil > Santiago, Chile (LATAM flight)

I asked Emirates and they informed me that my baggage should be checked through until Santiago. They also advised me to reconfirm this when I check in at the first airport. However someone told me that when I arrived in Brazil, I need to go through immigration/custom, collect baggage and check-in again. I thought that was for connecting to catch domestic flight within Brazil. If I'm not mistaken, for international connection, I'll remain in international area of terminal, and then simply get on next international flight without going through immigration. Emirates booking shows my Emirates flight arrives at GRU in Terminal 3, and my next LATAM flight departs from the same Terminal 3.

Is Emirates right about my baggage will be check through all way to my destination in Santiago, Chile?

Thank you