Originally Posted by prestonh

Sarcasm aside, There is a difference between the FAR's particularly when it comes to Prohibition on interference with crewmembers.
I think what you are getting at is the difference between what UA sees as a coc action (civil contract dispute which would get you denial of service) vs. a FAA civil or criminal charge.
While the facts in this matter are fuzzy, it seems that the passengers did not return to their assigned seats when likely asked repeatedly. that would fall under crew interference IMO. That would be the civil side unless other things were done (criminal assault, threats, etc.). this is where the facts are fuzzy. this perhaps explains why the pax were not charged by leo's as there may not have been evidence to support criminal charges, perhaps only civil matters.

And if there was/will not be criminal charges filed in the case, was it worth the diversion if only for the pursuit/collection of a civil fine?