FlyerTalk Forums - View Single Post - Guide thread: Cv-19 ticketing, changes, rebooking, cancellation, open ticket options
Old Jan 22, 2022, 10:17 am
  #337  
ISTFlyer
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Originally Posted by abcx
Hmm. Last year they refunded my miles and taxes for an award without any cancellation fee! I guess it was a mistake on their part in my favor, which is shocking!

EDIT: I forgot that there was a schedule change - maybe that's why I got a full refund.
Probably it was a schedule change over 15 minutes or a flight cancellation that waived the change penalty as you mentioned.
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