FlyerTalk Forums - View Single Post - Le Méridien City Centre Bahrain [Master Thread]
Old Jan 22, 2022 | 12:14 am
  #8  
sabdhabi
All eyes on you!
10 Years on Site
 
Join Date: Oct 2014
Programs: Etihad Gold, Bonvoy Titanium
Posts: 355
I stayed here for two nights a couple of months ago, and despite loving the Oriental Suite (SNAs used), I can echo NoY’s sentiments. Firstly, breakfast was a disaster and nobody cared. On the first morning, having ticked the items I wanted from a very cheap looking form - I am a vegetarian - I somehow ended up with a chicken sausage on my plate. I brought this to the server’s attention, but he simply walked away. On the second morning, I had the worst ever cheese and tomato omelette. Additionally, on my invoice, it only had me down as staying one night. I emailed the hotel twice about this, and guess what, no reply. Appalling. I recently stayed at the Residence Inn in Juffair, and that was fantastic. Lovely welcome note in my suite, together with a nice selection of freshly-cut fruit. Great service at reception, very good breakfasts with super friendly staff. A total contrast to Le Meridien.



Originally Posted by NoY
Mrs NoY found LM awful in terms of customer service, when my wife instigated the Platinum Amenity Guarantee, which was not offered upon arrival/check-in. The management & their employees have made it their mission not to honour this benefit compensation despite escalating to Marriott Corporate (who were bl+++y useless). Therefore we have black-listed the property permanently.

Also, we found the breakfast quality absolutely terrible - the cheapest, horrible bakery items, lack lustre service & a depressing canteen-like "restaurant".

A terrible place.
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