Bad Seat Assignments at 24hrs
I already hate having no assigned seats on Southwest, it is very unprofessional an unorganized. I was in a situation where I had to use southwest I have a group of 2.
I checked in exactly at 24hrs and it gave me B49 and B50 with no chance of being seated next to each other.
Is Southwest doing this on purpose? I cant believe that everyone is paying $20 extra per person per flight for the early bird.
The funny part is when I checked in, it gave me the option to upgrade to the A 1 to 15 for $109 per person. They are insane.
I cant understand why they dont have assigned seating. You load the plane faster with assigned seats and then you dont have people stuck in seats they dont want. Their customer satisfaction has to be very low.