DL app-- "oops sorry you don't have an electronic ticket, please check in with agent"
First time using a RUC for a flight. Just got notification from the app that my boarding pass was available (as I am now inside 24 hours for flight), but when I go to 'today" tab of the app the QR code is missing and it says to tap to complete check in. Of course, when I tapped, I received the message in my thread title. Tried several times. Experiences/thoughts or do I really have to check in with an agent solely because using a RUC? BTW the app does show gate info, flight info and my upgraded seat selection just won't produce the QR code.
Thanks