FlyerTalk Forums - View Single Post - Getting end of Year Crossover Stays credited
Old Jan 21, 2022 | 3:02 am
  #13  
js1993
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Join Date: Aug 2021
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Originally Posted by Matt4200
I said it’s “never” been Hyatt’s policy, which again it isn’t. The agent went against policy as a “one time courtesy” for that person after being denied several times including by a Hyatt Supervisor…If it were policy then it’d have been done the first time.
No, you said "Many people have tried over the years to get manual adjustments counting credits towards the prior year and it’s never happened." That's clearly not true.
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