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Thread: USA personal Platinum card designs by Julie Mehretu or Kehinde Wiley, January 2022.
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Old Jan 20, 2022 | 12:07 pm
  #62  
k_o_m
15 Years on Site
 
Join Date: Feb 2009
Location: NYC
Posts: 58
Originally Posted by tonywush
Cannot do it via web or app, always shows "Your request requires additional assistance. Please contact us."
I got this same message. Chatted a CSR who proceeded to order me a new standard card instead of the art card. Now I have to wait 10 calendar days per AMEX policy before trying to request an actual art card.
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