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Thread: Sofitel Luxembourg Le Grand Ducal
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Old Jan 20, 2022 | 9:06 am
  #4  
poplarflyer
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Originally Posted by escape4
Oh I was not aware that the STEP rate had 3rd night free at this hotel - it might have worked better for me. Is it possible to use a suite night award to upgrade a STEP rate, I suspect not because STEP is not booked directly by the hotel but I am not sure?
My understanding is the same as yours - e.g., when I book a client a STEP rate this can either be via a specific Accor website for travel agents, or via a GDS - but I think that a suite night award has to be used at the time of booking and only by contacting Accor central reservations unfortunately.
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