Originally Posted by
Ario
Booked a basic economy ticket last November (11/2021) using travel back credit expring in May this year (05/2022). I have to cancel the reservation due to confilcts. United says I could pay $45 to upgrade my Basic Economy ticket to Economy ticket, with the economy ticket . United says I could then "Change or cancel your flight without paying a change fee".
Does this mean I could cancel my upgraded basic economy ticket and get my economy fare credit? My travel credit will expire in November this year, irrelavent to my travel bank expiration date (05/2022), correct?
Yes, if you ‘upgrade’ your ticket from BE to regular economy, presumably you’d now have fare rules of the regular economy bucket, which don’t have change fees.
TravelBank is irrelevant in all this - your ticket will still be non-refundable, so if you cancel, the value will be in an FFC. Typically, the FFC is valid for a year from original date of purchase, but they extended again last year, so all are valid until Dec. 31, 2022. That means your first flight must depart by then, but further flights can depart later than that.
The only way TravelBank would be relevant to anything is in the case of IRROPS and you opt for a refund. Then the value would go back to your Travel Bank - have not see. Many reports on expiration policy in this case, so not sure if that takes on the existing expiry or it gets a new one.