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Thread: Help Needed on Refund
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Old Jan 18, 2022 | 12:41 am
  #7  
traveler18
10 Countries Visited
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20 Years on Site
 
Join Date: Sep 2005
Programs: CX Gold (lost Diamond after 15 years), AA Gold, Bonvoy Platinum
Posts: 617
Now let's see how long they take to issue you a refund. I have been waiting now 9 weeks for a the refund of a CX cancelled flight.
I have called them , and they are "working on it". I know they are hurting, but their call center incompetence does not help them
I am sorry to see them in this situation, my company flew with them from the US to Manila multiple times a year and we had several diamond members,
We have decided to switch to ANA.
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