Originally Posted by
margarita girl
....
I forgot to mention my breakfast experience. The PK offers a grab and go bag as Elite benefit. At check-in, I tried to request the restaurant breakfast as my welcome amenity. The FD Mgr would have none of it. He “respectfully disagreed” with me that I could choose a full breakfast as my amenity. I then said that a grab and go bag did not fit the definition of a “restaurant” breakfast. I asked if I could have the contents of my continental breakfast served to me on a plate with real cutlery instead of eating from a box with plastic cutlery in my room. He agreed to that....
Good Grief! He really went all in on this instead of just giving you a regular continental breakfast over a measly $5 of retail cost (and probably $0.85 of their cost)?
I wonder if the the Japanese franchisee is still really in charge, or since the merger and virus, they just ran off and let the inmates run the asylum?