FlyerTalk Forums - View Single Post - AA and the Verifly app (issues, experiences)
Old Jan 16, 2022 | 11:46 am
  #326  
Catbert10
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Originally Posted by samthemanct
it not a trigger, just an objection to. money grab, like the airlines charging for luggage checkin, hotels charging resort fees, and the list goes on. Like my money in my pocket, and object to uncharges and avoid them like the plague. Maybe you have enough money that the uncharges are not material to you
I was offered "priority" verification Friday. I refused and got my results back in just over 60 minutes. An obvious money grab.

Originally Posted by golfmad
Had a crazy check-in experience today at Tampa for a trip to the UK with an AA agent who refused to accept Verifly despite a large sign sat atop her desk advertising Verifly to speed through the airport process. She claimed her manager had told her not to accept it but to request and review all documentation manually. Her colleague overheard and told her to accept the green Verifly tick but she wouldn't do it.
Please send an email to Customer Service reporting the TA. Hopefully somebody will remind her and her manager to read the memo and start using Verifly.
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