Agree, hotel just needs a shuttle.

The HV app is more unreliable than the bus (see reasons I offer above, but for the app add that it's just not yet working it's very new).

I guess I would suggest using Uber (Lyft barely exists in PC, and unlike most cities I find Uber is cheaper than lift in PC) like an hour or two before needed and start looking at estimated wait times and plan accordingly... like if it's an hour then order an hour before you'll be done, if it's 10 minutes don't confirm that ride and re-cycle in 10 minute incrememts - that's what I do with the HV app).