Originally Posted by
HNLbasedFlyer
And not just a UA problem - to be fair they also fly Delta, Alaska, and American.
I don’t think the majors have the will to put out the fire right now. What can they really do? Fire them and just stop service?
Indeed, this is a major problem and the solution is not to fire them - that's an empty threat.
But UA should continue to insist that when wearing UA uniforms, SkyWest FAs follow UA protocol. It's not about whether anyone needs a drink on a one hour flight. Rather, it is that this is part of the bargained for exchange, even if secondary to safe and on-time transport. By failing to offer service, SkyWest reflects horribly on UA because most passengers don't know the difference. They only see the United Airlines livery on the aircraft exterior.