FlyerTalk Forums - View Single Post - Denied boarding with BA, London to Mauritius due to NHS PCR test
Old Jan 14, 2022 | 9:19 am
  #75  
orbitmic
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Originally Posted by megaloman
But when I arrived at check-in first thing they wanted to see was my negative PCR test. I have no idea whether it was in their T&Cs, or just a guideline, or whatever - I complied, because I needed to go on that trip. £60 at the time was a small price to pay to be sure I could get there.
I totally agree with how you handled it and I would have done the exact same as you. I have never used a NHS free test for travel, if op had written to ask “should I use a nhs test?” I would have recommended not to, and had it been possible to do an on the spot test I would have recommended to do it and get this over and done with.

But as NickB says, that’s not where we are. I'm 100% in tune with the "better safe than sorry", and "that's not worth a fight" line. I frequently do stuff I don’t need to do to buy peace and if you ask me that’s bloody well worth it. But the question now is a very different one: was ba right to deny boarding and should the op suck it up and accept the loss? I don’t hesitate to tell people when I think their expectations are unrealistic and they don’t have a leg to stand on (indeed, I have been accused of "taking BA's side" more than once, including recently in a case precisely dealing with BA's own guidelines on what they ask passengers to do!). However, in this case, I feel that he has.

Last edited by orbitmic; Jan 14, 2022 at 9:53 am
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