Originally Posted by
alex67500
You can only use FTVs for the same kind of booking, so cash if buying a cash ticket, or redemption if buying a redemption ticket. If they're FTVs and not evouchers (which would be normal for a redemption booking) then you'd have to phone in to use them, it can't be done online. With the call centre being what it is right now, it's tricky, but dem's da rules.
Can certainly see your point Alex Also have £200 e vouchers for service recovery. Couldn’t even use them for part payment. But dems da rules. Lol.