Originally Posted by
skylane
I have an (old) Gold Passport account. Is there a transition path to World of Hyatt or should I just sign up for a new account? I tried the "forgot password" link but no email arrived indicating that I probably don't have an account. I emailed Hyatt a few days ago but nothing back. Any advantage to saving my old account? I haven't used it in ages...
They have probably closed it and taken any points remaining there. You should probably sign up again. Or you could phone.