FlyerTalk Forums - View Single Post - Be aware: LH not following their own T&C rules for cancelled award tickets
Thread: Be aware: LH not following their own T&C rules for cancelled award tickets
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Old Jan 13, 2022 | 2:41 am
  #35  
IAN-UK
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Join Date: Aug 2000
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Just out of interest - are these cancellations initiated by agents, or are they driven by algorithms in an automated system?
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