Originally Posted by
DVDBob
Thank you. Thank you. With no status on United I didn't know what to expect. The first lady I got on the phone was a little apprehensive to move me, but with a little pushing, she did it. I was in Biz for both legs, but no Biz on the new flight, and she wouldn't put me in Ecomomy Plus or a Preferred seat. Trying to get better seat via chat!
Unless biz was completely sold out (unlikely), you should push UA to open biz award space on UA flights - you will need to request the agent escalates to a supervisor to do this -- normal agents cannot do it. This normal policy if partner cancels to open space in original booked cabin. Don't settle for economy.